Salah Langkah ing Wektu
•No one expects you to be able to re-open the doors and return back to 2019’s numbers immediately. A slow climb will take place. As hotels gear up to welcome their guests back, re-opening plans should be more conservative (and realistic) rather than hopeful and expectations will have to be constantly adjusted.
•Everyone needs to take precautions, be aware of your environment and ensure you protect your manpower, yourself, and your clients.
•Keep an eye on the quarantine requirements at both ends of the travel journey and the opening of air bridges (if any), to ensure adherence as well as the guest’s seamless experience.
•Recovery will take place one step at a time. Hotels need to plan for the future and work closely with local and overseas travel partners. Touch base with your partners today to keep the harmony you had going from disappearing. There is a need to rekindle relationships from both sides. You need to say “hello” today and send a more informative email next week. Keeping your establishment alive in their minds is of great importance. Be the first seen, not the last. They may have been wondering where you have you been all this time. You need to keep your name out there to ensure you still have friends once international business returns.
