Kanthi COVID-19 nambah kahanan sing durung mesthi kanggo rencana lelungan ing saindenging jagad, Royal Caribbean Group ujar manawa bakal menehi kontrol luwih gedhe marang para tamu babagan keputusan liburan, ngidini para tamu mbatalake pelayaran nganti rong dina sadurunge budhal.
Kebijakan "Cruise With Confidence" ngidini tamu ing Royal Caribbean International, Celebrity Cruises, Azamara lan Silversea mbatalake nganti 48 jam sadurunge lelayaran. Tamu bakal nampa kredit lengkap kanggo beya, bisa digunakake ing sembarang sailing mangsa saka pilihan tamu ing 2020 utawa 2021. Kabijakan ditrapake kanggo pesenan cruise anyar lan ana.
"Kabijakan sadurunge nyetel tenggat wektu kanggo tamu mbatalake pelayaran, lan nambah stres sing ora perlu," ujare Richard Fain, ketua lan CEO perusahaan. "Nyoba ngira-ngira sasi utawa luwih dhisik ing ngendi wilayah prihatin babagan koronavirus bisa dadi tantangan kanggo para ahli medis, luwih-luwih kulawarga sing nyiapake liburan.
"Yen kahanan wis owah-owahan kaya saiki, luwih becik ngerti sampeyan duwe pilihan kanggo mriksa udan," ujare Fain. "Kita mikir yen ngontrol luwih akeh ing tangan para tamu mbantu dheweke nggawe keputusan sing ngerti babagan tetep rencana liburan sing wis ana utawa perdagangan kanggo wektu utawa jadwal sing luwih trep."
Saliyane kanggo ngurangi uneg-uneg kanggo tamu dipesen, Fain ngandika kawicaksanan uga bakal menehi konsumen liyane kapercayan ing nggawe pesenan anyar, ngerti sing mengko bisa nyetel plans tanpa paukuman.
Kabijakan kasebut ditrapake kanggo kabeh pelayaran kanthi tanggal pelayaran utawa sadurunge Juli 31, 2020, lan bakal ditawakake merek global perusahaan: Royal Caribbean International, Celebrity Cruises, Azamara lan Silversea. Rincian lengkap babagan kebijakan "Cruise with Confidence" bisa ditemokake ing situs web merek kasebut.
Royal Caribbean Cruises Ltd. (NYSE: RCL) punika perusahaan vacation cruise global sing kontrol lan makaryakke papat merek global: Royal Caribbean International, Celebrity Cruises, Azamara lan Silversea Cruises.
APA sing kudu dijupuk saka ARTIKEL INI:
- The policy applies to all cruises with a sailing date on or before July 31, 2020, and will be offered by the company’s global brands.
- “Trying to guess a month or more in advance where areas of concern about coronavirus might be is challenging for medical experts, much less a family preparing for vacation.
- “We think putting more control in our guests’ hands helps them make informed decisions about whether to keep their existing vacation plans or trade out for a more convenient time or itinerary.
